Assertiveness and Confidence Building
Dealing with Conflict (using Assertiveness and handling difficult people)
This professional training course is specifically for businesses in the South East, bespoke to the delegates attending and focuses on the application of assertiveness skills in the workplace.
What's different?
The course is specifically for businesses in the South East, bespoke to the delegates attending and focuses on the application of skills in the workplace.
Designed for:
Employers, employees and private individuals who feel that their work, company or lifestyle would benefit if they were more assertive and confident in everyday situations. This assertiveness course is essential for anyone who works with or manages difficult people.
Delivery Design
The course is interactive, while providing a knowledge base relating to real life practice, plus action planning for using the new skills.
Duration
1 day
Delegation Rate
Course fees are £125.00, including all training materials.
Objectives of the Course
This one day course will help you to get more from your relationships at work, as well as in the world outside of work. The day follows a pathway through our own behaviour and the behaviour of others - looking at the Games People Play and how we can improve how we handle difficult people or situations. This assertiveness training course will help you to build more effective relationships and assert your rights whilst respecting the rights of others.
By the end of the course delegates will learn:
Coaching techniques that will help you to build confidence and find ways to cope with or counteract the challenging behaviour of others. The day is full of insights, self-reflection and light-bulb moments.
Course Dates:
This is a rolling programme, please contact us for the latest dates and special offers available.
Testimonials:
"A great day, learned lots I can use in my job." "More than enough information, gave me great tips and boosted my confidence." "Well delivered and really useful. I had fun." "I have a presentation coming up next week and I feel really relaxed and confident now. Thank you."
Call to Book
Call on 01227 811163
Email to Book
Email us on ctr@canterburycollege.ac.uk
Every effort has been made to provide accurate information and the College reserves the right to change fees and other costs and times, days and duration of the courses. Please read out terms and conditions of business.