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We want our students to get the most out of the Canterbury College experience and we have a range of support available.
The Student Information Centre
This is the one-stop-shop where you can find all these services and people. During Term Time we’re open from 8.45am-7pm Monday – Wednesday, 10 am-7pm Thursday and 8.45-4.30 Friday. Call us, email or just drop in anytime; we’re always here to help.
Contact the Information, Advice and Guidance team on 01227 811188 or courseenquiries@canterburycollege.ac.uk
Before you start your course
- You can attend one of our Open Days or arrange a personal visit and tour of the College and our facilities.You can also speak to the team about courses with us or with other providers, about student finance or about personal or practical support for you at College.
Support and Advice during your course
When you start your course you will be allocated a personal tutor who will keep a watchful eye on your progress and will be there for you if you have any difficulties with your course or personally. Your Personal Tutor will be your first point of contact if you have any problems with your studies.
Our Learning Mentor in the Student Information Centre can also work with you to make sure you achieve your goals. You can contact the Learning Mentor on 01227 811111, extension 2028 or email mentor@canterburycollege.ac.uk
If you have a disability
Our Diversity Advisor is there to make sure you get any support or information you need. 01227 811448 r.dwyer@canterburycollege.ac.uk
If you need help with personal problems
This service is provided by our Personal Adviser, who will listen and help you if things aren’t going right in your life. 07834 960049 k.oconnell@canterburycollege.ac.uk
Counselling Service
01227 811187 or email listen@canterburycollege.ac.uk
Support for Young Care Leavers
We want all our students to enjoy, achieve and stay safe during their time with us. We also recognise that college life can be challenging for young people leaving care so we want you to know about the various forms of free, confidential and fair support available to students at Canterbury College.
For more information download our application form or visit - Support for young care leavers
Information for Parents and Carers
Canterbury College encourages the parents or carers of our students to be involved in their son or daughter's learning. For more information < visit - Information for parents and carers
Additional Learning Support (ALS)
The Additional Learning Support team works with a wide and varied range of learners that have additional needs including disabilities, learning difficulties and mental health problems. Support to help with teaching and learning is planned against individual needs following assessment by the team. Additional information on Learners with Learning Difficulties or Disabilities (LLDD) can be found here, alternatively please call 01227 811342 or email learningsupport@canterburycollege.ac.uk
The Learner Support Fund & 16-19 Bursary
Need help with the costs of studying? Please ask about the College's learner Support Fund. This is a means tested fund that is available to students with a low household income to help with travel, essential costs (excluding course fees) and childcare.
For further advice and application forms please contact the Learner Support Fund team on 01227 811197, fundingteam@canterburycollege.ac.uk or visit our Student Finance pages.
Other Support
The Personal Advisor is based in the SIC and can provide support and referral for issues such as health, money and housing as well as providing general careers advice and advice for young people leaving care. They can be contacted via email at: k.oconnell@canterburycollege.ac.uk or on 0783 4960049 or 01227 811111 ext.2060.
Disabled students seeking advice and support can contact the Diversity Advisor, on 01227 811448 or email:
r.dwyer@canterburycollege.ac.uk for information and advice about any aspect of life at the College. You can also drop in to see them at the SIC on Tuesdays 9.30am-11am and Thursdays 2-4pm.
Moving on to University or Work?
We can help you prepare your UCAS application and Personal Statement or your CV. You can speak one–to-one with a Guidance Adviser or Connexions Careers Adviser and look at all your options.
Individual course and careers guidance
Individual careers and course advice is available for all from the Information, Advice and Guidance team.
01227 811188
iag@canterburycollege.ac.uk
Those 19+ can meet with a qualified National Careers Service Advisor - part funded by the ESF. Contact NCS on 01227 811245 or ncs@canterburycollege.ac.uk
CTR
CTR is our new initiative to help match the skills, qualifications and vocations of our students with business staffing needs. Our aim is to make the recruitment
process as easy and cost effective as possible and to help our students find employment opportunities. Call 01227 811163
or email
ctr@canterburycollege.ac.uk
Careers help is also available from the Student Information Team and National Careers Service.
Equal Opportunities
Canterbury College is committed to Equal Opportunities. No one will be denied opportunity by any form of direct or indirect discrimination on grounds of race, gender, age, culture, sexual orientation, disability or background. Campus facilities are fully accessible and compliant with the Disability Equality Duty (DED) and the Disability Discrimination Act 2001 (DDA).
Safeguarding Children in Education
The College is serious about its duty to provide a safe and secure place for young people. There are specific arrangements in place to promote an environment in which young people feel safe, secure, valued and respected; confident to talk openly and sure of being listened to.
Equality and Diversity
We value diversity and see education as an opportunity to share different experiences. Whilst you are at Canterbury College you will be treated with respect. In line with our equality and diversity policy it is expected that you will treat all the members of the College community with respect. At Canterbury College we have a positive commitment to improving learning opportunities for everyone.
Should any student wish to discuss issues arising regarding equality and diversity please contact the Diversity Advisor on 01227 811448.
Life after college.
The Student Information Centre and the Learning Resource Centre have careers information. You can use our special software to help you to make decisions about the sort of job which would suit you and also the opportunities for further studying.
For general Additional Support enquiries, call 01227 811342 or
email: learningsupport@canterburycollege.ac.uk.
For Dyslexia screening and support call 01227 811373
or email: learningsupport@canterburycollege.ac.uk.
Campus facilities are fully accessible and compliant with the Disability Equality Duty (DED) and the Disability Discrimination Act 2001 (DDA).
Drop in Support Centre
DISC, based in the Learning Resource Centre, offers help to students across the college. Students may be referred by their tutors or simply drop in to get help on a 1 to 1 basis. The Centre is open at the following times:
Monday, Wednesday, Thursday and Friday 9am to 4pm & Tuesday 9 am to 6pm.
Equal Opportunities
Canterbury College is committed to Equal Opportunities. No one will be denied opportunity by any form of direct or indirect discrimination on grounds of race, gender, age, culture, sexual orientation, disability or background.
Safeguarding Children in Education
The College is serious about its duty to provide a safe and secure place for young people. There are specific arrangementsin place to promote an environment in which young people feel safe, secure, valued and respected; confident to talk openly and sure of being listened to. Further information and designated safeguarding persons list.
The National Careers Service is part funded by the 
